Accessibility: Jewelry for Everyone

Making Beautiful Jewelry Accessible to All

At CHOE, accessibility isn't just about compliance—it's about ensuring every woman can discover, enjoy, and purchase beautiful jewelry regardless of her abilities, circumstances, or background.

Website Accessibility

Our Digital Commitment: We've designed our website to be accessible to users with diverse needs:

Visual Accessibility:

• High contrast options: Clear visual distinction between elements
• Scalable text: Text that can be enlarged without losing functionality
• Alt text descriptions: Detailed descriptions of all jewelry images
• Color independence: Information conveyed through more than just color
• Screen reader compatibility: Full compatibility with assistive technologies

Navigation Accessibility:

• Keyboard navigation: Complete site functionality without a mouse
• Clear headings: Logical page structure for easy navigation
• Skip links: Quick access to main content areas
• Consistent layout: Predictable page structure throughout site
• Focus indicators: Clear visual indication of current page element

Content Accessibility:

• Plain language: Clear, straightforward product descriptions
• Multiple formats: Information available in various formats when helpful
• Video captions: All promotional videos include accurate captions
• Audio descriptions: Detailed descriptions for video content
• Translation ready: Structure supports multiple language options

Financial Accessibility

Affordable Luxury: True accessibility means making beautiful jewelry financially reachable:

Pricing Philosophy:

• Honest pricing: No inflated markups or hidden costs
• Value transparency: Clear explanation of what you're paying for
• Range of options: Pieces available from $100-$500
• Payment flexibility: Multiple payment options to suit different budgets

Financial Benefits:

• Build collections: Afford multiple pieces instead of one expensive item
• Reduce anxiety: Beautiful jewelry that doesn't create financial stress
• Smart investing: Better value allows for smarter purchasing decisions
• Gift giving: Accessible prices make gifting more feasible

Geographic Accessibility

Shipping and Delivery: We work to make CHOE accessible regardless of location:

Shipping Options:

• Free shipping: Available on all orders
• Multiple carriers: Various shipping speed and cost options
• International shipping: Available to many countries worldwide
• Tracking included: Full visibility into order status and delivery

Customer Service:

• Multiple contact methods: Email, phone, and chat support
• Extended hours: Service available across time zones
• Response commitment: 24-hour response time guarantee
• Multilingual support: Assistance in multiple languages when possible

Physical Accessibility

Jewelry Design: Our pieces are designed with diverse needs in mind:

Easy-to-Wear Features:

• Secure closures: Clasps that are functional yet manageable
• Comfortable fit: Designs that accommodate various hand and finger conditions
• Lightweight options: Pieces that won't cause discomfort during extended wear
• Adjustable elements: Sizing options to accommodate changing needs

Packaging Accessibility:

• Easy-open packaging: Boxes and pouches designed for various dexterity levels
• Clear labeling: Large, easy-to-read text on all packaging
• Protective yet accessible: Secure packaging that doesn't require excessive force to open
• Reusable storage: Packaging that can be easily used for ongoing storage

Communication Accessibility

Customer Support: We offer multiple ways to get help:

Contact Options:

• Email support: info@choejewelers.com for detailed inquiries
• Text-based chat: Real-time assistance without phone requirements
• Detailed FAQs: Comprehensive answers to common questions
• Video guides: Visual demonstrations of care and sizing when helpful

Information Formats:

• Written guides: Detailed text-based care and sizing instructions
• Visual aids: Images and diagrams to supplement text
• Video content: Demonstrations with captions and audio descriptions
• Personal consultation: One-on-one assistance when needed

Size and Fit Accessibility

Inclusive Sizing: We work to accommodate diverse sizing needs:

Size Range:

• Extended sizing: Rings available in sizes 4-9 (additional sizes by request)
• Custom options: Special sizing available for unique needs
• Fit consultation: Personal assistance with sizing decisions
• Adjustment services: Resizing services to ensure perfect fit

Fit Assistance:

• Detailed guides: Comprehensive sizing instructions with multiple methods
• Personal consultation: One-on-one sizing assistance
• Try-before-you-buy: Home sizing kits available
• Free adjustments: One free resizing within 30 days

Economic Accessibility Programs

Special Programs: We're developing programs to increase accessibility:

Student Discounts:

• Verification system: Simple process for student verification
• Ongoing savings: Discount available on all purchases
• Gift programs: Special pricing for graduation and milestone gifts

Payment Plans:

• Flexible options: Multiple payment methods accepted
• Installment plans: Available for larger purchases
• No hidden fees: Transparent payment terms
• Budget-friendly: Options to make luxury accessible

Community Accessibility

Inclusive Marketing: Our commitment to accessibility extends to how we communicate:

Diverse Representation:

• Inclusive imagery: Models representing diverse abilities and backgrounds
• Real customers: Featuring actual customers in marketing materials
• Authentic stories: Sharing genuine experiences from diverse users
• Accessibility awareness: Content that educates about accessibility

Community Support:

• Nonprofit partnerships: Supporting organizations that promote accessibility
• Awareness campaigns: Educating about accessibility in jewelry and fashion
• Feedback integration: Actively incorporating accessibility feedback
• Continuous improvement: Regular assessment and enhancement of accessibility features

Our Accessibility Commitment

Ongoing Improvement: Accessibility is an ongoing journey, not a destination:

Regular Assessment:

• Quarterly reviews: Regular evaluation of accessibility features
• User feedback: Actively seeking input from customers with diverse needs
• Expert consultation: Working with accessibility professionals
• Technology updates: Implementing new accessibility technologies as available

Future Enhancements:

• Voice navigation: Exploring voice-controlled website features
• AR try-on: Accessible virtual try-on experiences
• Enhanced descriptions: Even more detailed product descriptions
• Personalization: Customizable interface options for individual needs

Getting Accessibility Help

Need Assistance? We're here to help make your CHOE experience fully accessible:

Contact Methods:

• Email: info@choejewelers.com
• Subject line: Use "Accessibility Assistance" for priority handling
• Detailed requests: Tell us specifically how we can help
• Response time: 24-hour response commitment for accessibility requests

What We Can Help With:

• Website navigation assistance
• Product information in alternative formats
• Sizing and fit consultation
• Custom accommodation requests
• Technical support for assistive technologies

Feedback Welcome: Your input helps us improve:

• Accessibility suggestions: Tell us how we can do better
• Feature requests: Let us know what would help you most
• Problem reports: Alert us to any accessibility barriers
• Success stories: Share what's working well for you

Our Promise

At CHOE, we believe beautiful jewelry should be accessible to everyone. We're committed to:

• Continuous improvement: Regularly enhancing accessibility features
• Responsive service: Addressing accessibility needs promptly
• Inclusive design: Creating experiences that work for everyone
• Community support: Contributing to broader accessibility awareness

Join Our Accessible Community

We're building a community where everyone can:

• Discover beauty: Find jewelry that speaks to their style
• Make informed choices: Access all the information needed for smart decisions
• Feel confident: Know they're valued and accommodated as customers
• Share experiences: Connect with others who appreciate accessible luxury

Your accessibility matters to us. Whether you need specific accommodations or just want to know more about our accessibility features, we're here to help make beautiful jewelry accessible to you.